77rp Casino & Sportsbook Data Care
This page describes what we collect when you use 77rp and how we keep that data protected. We operate an online gaming and sportsbook platform available where local law permits, serving users across Indonesia and supported jurisdictions. Your privacy is central to how we design our service.
We collect personal information only to deliver our platform—account setup, payment processing, compliance verification, and customer support. We do not sell your data to third parties. This policy explains our practices in plain language, your rights, and how to contact us with questions.
Our commitment is to handle your information with care and transparency. Read on to understand what we do, why we do it, and what control you retain over your data on 77rp.
What We Collect on 77rp
We collect information in three categories: what you provide directly, what we generate as you use 77rp, and what third parties share with us.
Information you provide: When you register an account on 77rp, we ask for your name, email, phone number, date of birth, and residential address. During payment setup, we collect your preferred payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank details (mobile banking, local payment, online payment, e-wallet). For identity verification (KYC), we request a copy of your national ID or passport and proof of address. We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations.
Information we generate: As you use 77rp, we log your activity—login times, games played, wagers placed, deposits and withdrawals, device type, IP address, and browser information. We use this data to detect fraud, improve our platform, and personalise your experience. We also track which promotions you view and which payment methods you use most often.
Information from third parties: Our payment processors (e.g., mobile banking, local payment, online payment) may share transaction status with us. Our identity-verification partner may flag inconsistencies in your documents. We do not request or store data from your social media accounts.
How We Use Your Data on 77rp
We use your information for these purposes:
- Account management: Creating your 77rp account, processing logins, and managing your profile.
- Payment processing: Handling deposits via e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or bank transfer, and processing withdrawals back to your original payment method.
- Compliance: Verifying your identity, detecting suspicious activity, and reporting to authorities where required by law.
- Customer support: Responding to your inquiries via live chat, email, or in-app messaging.
- Platform improvement: Analysing how you interact with 77rp to fix bugs, improve speed, and add features.
- Marketing: Sending you promotional emails about new games, tournaments (Liga 1, Piala AFF, Champions League), or seasonal offers—only if you have opted in.
Data Storage and Third-Party Processors
We store your data on secure servers located in Southeast Asia and may use cloud infrastructure operated by third-party providers. Our servers may sit outside your jurisdiction; by using 77rp, you consent to this cross-border transfer. We encrypt sensitive data (passwords, payment details) in transit and at rest.
We work with third-party processors who help us operate 77rp:
- Payment processors: local payment, online payment, e-wallet, mobile banking, local payment, online payment, and Indonesian banks (e-wallet, mobile banking, local payment, online payment) handle your deposits and withdrawals.
- Identity verification: Our KYC partner verifies your national ID or passport against government records.
- Hosting and analytics: Cloud providers store our databases and analyse user behaviour to improve 77rp.
- Customer support: Our support team accesses your account history to assist you.
We require all processors to sign data-protection agreements and handle your information only as we instruct. We do not sell your data to advertisers or data brokers.
Your Rights on 77rp
You have the right to access, correct, and delete your personal data on 77rp. To exercise these rights, contact our support team via live chat or email (details below). We will respond within 14 days.
Access: You can download a copy of all data we hold about you, including your account history, deposits, and wagers.
Correction: If your name, address, or payment details are incorrect, you can update them in your account settings or request our team to do so.
Deletion: You can request account closure and deletion of your personal data. We will retain transaction records only as required by law (typically 5–7 years for anti-money-laundering compliance).
Portability: You can request your data in a machine-readable format (e.g., CSV) to transfer to another service.
On 77rp, your data is yours. We collect only what we need to operate our platform and comply with law. We do not sell it, and you can access or delete it at any time.
Cookies and Tracking on 77rp
We use cookies to remember your login, store your language preference, and track how you navigate 77rp. Cookies are small text files stored on your device. Most are session cookies (deleted when you close your browser); some persist for up to 12 months to recognise you on return visits.
We use analytics cookies to understand which games are popular, which payment methods users prefer (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), and which tournaments (Liga 1, Piala Indonesia, Piala AFF) drive the most engagement. This helps us improve 77rp. You can disable cookies in your browser settings, but some features may not work.
Data Retention on 77rp
We keep your account data as long as your account is active. If you close your account, we retain transaction records for 7 years to comply with Indonesian financial regulations. Personal data (name, address, phone) is deleted after 2 years unless you request earlier deletion or we are required to retain it by law.
Security Measures
We protect your data using industry-standard encryption, firewalls, and access controls. Our team undergoes regular security training. We conduct annual security audits and respond to any suspected breach within 24 hours. However, no system is non-specific info secure; if a breach occurs, we will notify you and relevant authorities as required by law.
Contact Us About Your Data
If you have questions about this privacy policy or want to exercise your rights, contact our 77rp support team:
- Live chat: Available in-app during business hours (Monday–Friday, 09:00–18:00 Jakarta time).
- Email: [email protected]
- In-app help: Submit a ticket via your account settings.
We are based in Jakarta and operate across Indonesia and supported jurisdictions. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
This privacy policy was last updated in 2024. We may update it to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notification.